Contact Us – Just Paint By Numbers

Contact Us


• Due to flights interruptions shipping from the warehouse of our overseas partner is provided for the next countries only:
UK, France, Germany, Netherlands, Belgium, Bulgaria, Finland, Poland, Portugal, Sweden, Australia, Brazil, Canada and USA.

UBI tracking codes usually become available for tracking after arriving to the country of addressee. Please let it about 10 business days to become trackable.

• Shipped orders can not be canceled.

Thank you for your understanding and patience!

Please, note that the response time can be up to 48 hours due to a high workload caused by COVID-19 pandemic.

Feel free to fill the form and ask us anything!

You can also get in touch at

Or mail us to: ECOM GROUP LIMITED, 367 - 375 Queen's Road Central, Hong Kong

Our customer care team will get back to you within 24 hours.